FINAL NOTICE: Change of Root Certificate for One Platform


In our previous One Platform maintenance update regarding the change of trusted root certificate for clients connecting to domain, we updated all assigned vendor domains to use the new trusted root certificate. As a continuation of that effort, the trusted root certificate for clients not using their assigned vendor domain will be changed to the same root certificate as the assigned vendor domains.

The new DigiCert Global Root CA (November 10, 2031, 12:00:00 AM GMT) certificate chain will be served per the following schedule (all times UTC):

  • June 3, 14:00 - 16:00
  • June 4, 14:00 - 16:00
  • June 6, 02:00 - 06:00
  • June 6, 14:00 - 18:00

On June 10 at 14:00 and after, the domain will serve the new "DigiCert Global Root CA" root certificate.

Please update all client implementations to use their assigned vendor domain before June 3rd in order to maintain connectivity to the One Platform without interruption.

This notice is only for One Platform connectivity.

Murano connectivity is not affected.

If you have any questions please contact our support team:

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